If you are on the fence between hiring a carrier or a vehicle transport broker, then you are not alone. Everyone moving a car for the first time goes through this mental tug of war. However, if you know both the strengths and weaknesses of both, it can be a pretty easy decision for you to make. So this guide is going to help you do just that; make sure to stick till the end.
When to reliability and credibility, car transport brokers take the lead. This is because they are registered entities with a company and brick and mortar institution in place. So if any broker commits fraud, they don’t have anywhere to run because the government has all their details.
Carriers on the other hand, are individuals that transport your car. So if any one of them decides to scam you by offering low cost at the start and then increasing at the end, you might not be able to hold them accountable. Furthermore, if a carrier decides to run off with your car, it can be very tough to track him down.
Cost to Ship a Car:
The car shipping cost is usually lower with the carrier because they don’t have any company in place with a team of people dedicated to helping you out every step of the way. However, the difference is not that much because the auto transport broker gives them bulk orders in exchange for low pricing so you get low prices as well from the broker.
Paying a few hundred bucks more to the vehicle shipping broker is better because you get great customer support and peace of mind of dealing with a registered entity.
Level of Service:
The service level of car shipping brokers unequivocally beats the service offered by the carrier. Car transport brokers have a team in place to guide you, solve your issues and help you out every step of the way. Even after the car is delivered, they will be happy to offer after-sales support.
Carriers are just individuals who are best at moving cars; you cannot expect detailed calls from them discussing your needs and providing solutions.
Carriers need to have insurance in order to operate and brokers need to use licensed and insured carriers at all costs. So if you work with a direct carrier, you will have to go through the pain of ensuring he is fully insured and that your car will be covered under the insurance policy.
With brokers, it is not your problem to verify the insurance because they already take care of this. They thoroughly vet the carrier for license, background and insurance policy before working with him.
Carriers only do one thing; pickup your car and drop it off at the destination. However, with the brokers, you can get additional benefits like expedited shipping, free car rental if there are delays and free car wash if your car gets dirty during the transportation.
Moreover, some vehicle shipping brokers also offer guaranteed pickup, which is much needed because carriers can cause massive delays in picking up your car.
Granted, you might have to pay a few hundred bucks extra with a broker but remember that the peace of mind, top-quality service, and security you get with them is unparalleled to what carriers offer. Just make sure to work with only registered and licensed brokers with an MC (motor carrier) number displayed on their website, as they are the only ones you can trust.
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